In this article, we will be discussing technical and non-technical IT support and all you need to know. Technical IT support can be described as the services that an individual, organisation or Company provides to users of technological services or products. Such technological products or services may be hardware, networks or software. Before you will be able to provide technical support and non-technical support, there must be an established problem that needs to be solved. It further means that technical support personnel will provide support for a specific problem with a product or service.
